Booking Policies
Cancellation and No-Show Policy
If you need to cancel or reschedule your appointment, we kindly ask for a minimum of 24 hours' notice.
Clients who fail to attend their appointment, or who attempt to cancel or reschedule within 24 hours of their scheduled appointment time, will be charged a $100 no-show/late cancellation or reschedule fee.
If you cancel your appointment with more than 24 hours' notice, you have a 12-hour window from the time of cancellation to reschedule. After this window, the deposit will be forfeited.
Clients are permitted to reschedule an appointment a maximum of two times. After the second reschedule, the deposit will be forfeited.
*These policies are in place to ensure we can continue to provide high-quality service and accommodate all of our clients efficiently. We appreciate your understanding and cooperation.
Booking Policy
To secure your appointment, we require a $100 deposit at the time of booking, which will be applied toward the total cost of your service.
*Please note that this deposit is non-refundable at any time.
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704-291-1568
7940 Williams Pond Lane, Ste 250
Charlotte, NC 28277
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